Help centre

Checkout help

Payments & checkout

Your Bag stays safe until a secure payment handoff is available.

If the checkout button says the payment handoff is not connected, it is intentionally disabled and no charge or order is created.

Before payment

Review the phone model, case type, quantity, design preview and total shown in your Bag before continuing.

Secure handoff

When the connection is ready, checkout opens through the approved payment flow. Memojee does not ask you to enter payment details into the case builder.

Order confirmation

An order appears in Orders only after the payment and order record are confirmed. A saved Bag or review screen is not proof of purchase.

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