Product support
Returns & reprints
If your finished case is not right, send the useful evidence once so it can be reviewed clearly.
Final cancellation and return-window terms will be published before live payment is enabled; applicable consumer rights still apply.
Damaged or incorrect
Keep the case and packaging, then send your order number and clear photos so support can review whether a reprint or refund is appropriate.
Personalised products
Personalised cases are made to order, so change-of-mind eligibility follows the published launch policy and applicable consumer rights.
Print difference
Screens and printed materials can vary slightly. A fault review distinguishes normal material variation from damage, incorrect production or a print defect.